1. Information We Collect
The Platform collects information to perform statutory real estate compliance services. This includes:
Account Data
Full name, professional email address, phone number, organization name, role type, and Keycloak-provided authentication identifiers.
Compliance Data
Real estate project survey/plot numbers, layouts, cost sheets, architect and CA milestone certificates, and digitised signatures.
2. How We Use Information
Your information is processed for specific, legal, and compliance-related purposes:
- To verify and validate promoter credentials during onboarding.
- To compile, format, and generate RERA-compliant PDF certificates (Form 1, 2, 3, etc.).
- To manage specific tenancy context via Tenant IDs for Promoter Groups.
- To monitor project progress and alert promoters of upcoming quarterly update deadlines.
- To audit structural, architectural, and financial signatures against master lists of registered professionals.
4. Security & Data Protection
We implement advanced technical and organizational measures to safeguard data:
We leverage Keycloak OAuth2 with Proof Key for Code Exchange (PKCE) flow. This safeguards credentials during transit and shields sessions against cross-site interception and token injection vectors.
Our APIs enforce strict JSON Web Token (JWT) verification, tenant-level isolation filters, and secure communication channels (HTTPS/TLS) for all transactions.
5. Data Retention
Because the Platform serves a statutory reporting role, data retention is governed by real estate regulatory laws. Compliance documents, form audits, and submitted signatures are retained for the active lifecycle of the real estate project, and typically archived for a minimum statutory period of five (5) years following project completion or closure.
6. Your Privacy Rights
As a registered user of the Platform, you have the right to:
- Access all project filings, professional certifications, and profile data linked to your account.
- Request corrections of clerical errors in pending submissions prior to statutory authority review.
- Object to non-statutory data processing activities.
- Manage secondary user permissions and roles inside your promoter group.
8. Contact Information
If you have questions about this Privacy Policy, or want to raise concerns regarding how your compliance data is processed, please reach out to the compliance support desk:
RCIP Compliance Support Desk
Email: compliance-support@rcip.gov.in
Phone: +91 40 2345 6789
Address: TG RERA Authority Building, Hyderabad, Telangana, India.